Shipping and delivery
Worldwide Tracked shipping
We are based in Europe (the Netherlands) and we ship worldwide. So shipping to the United States, Australia, Canada etc. is not a problem at all.
All our orders have a track and trace / tracking code, so you can check the progress. The orders are processed by ourselves and send out from our own warehouse.
Delivery Time
We are known for our fast deliveries. All delivery times start when we have received your payment. The products that are in stock will normally be shipped within 1 working day. The shipping time varies based on the destination. Please check the estimated shipping (working) days and costs below. We ship directly from our warehouse in The Netherlands.
Shipping costs
Almost all of our orders will be shipped by tracked parcel shipping. We try to use the best option based on price, delivery speed and service. Most of our shipments are shipped with UPS, sometimes we also use DPD or PostNL.
You can find the shipping costs and shipping times for parcel shipping for inside and outside the EU in the table below.
| Zone | Countries | Price | Working days est. delivery |
| Domestic - UPS | The Netherlands | € 7,99 | 1-2 |
| EUR 1 - UPS | Belgium, Germany, Luxembourg | € 10,98 | 2-3 |
| EUR 2 - UPS | Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, France, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | € 14,98 | 3-5 |
| EUR 3 - UPS | United Kingdom, Norway, Switzerland | € 17,49 | 3-6 |
| Rest of Europe - UPS | € 19,98 | 5 | |
| US - UPS | United States | € 34,50 / ~$ 38 | 5 |
| Rest of the World - PostNL | € 35,95 | 10 |
Tracking shipments
When you choose parcel shipping, you can follow your shipment. You will receive an e-mail from us with a tracking code as soon as your order leaves our door.
Delivery
The carriers for parcel shipping choose their own schedule for deliveries. Remember that you need to be present at the delivery address during working days from 9 till 5 in order to receive your order. It remains your responsibility to make arrangements for the way that the order is received at the delivery address. Orders we sent by envelope will arrive, even if you are not at home.
UK prices, shipping and taxes
UK prices / taxes are based on the order amount. For more information please see this FAQ item: UK prices and taxes.
